Services & Programs
Flexible Case Management
Promoting client success through one-on-one planning and coordination to implement a care plan and connection to supportive benefits and services
Flexible Case Management promotes client success through one-on-one planning and coordination to implement an individual care plan and connection to supportive benefits and services.
Flexible Case management includes Enhanced Care Management, Emergency Department Navigators, T3 (Triage, Transport, Treat), and Housing and Retention programs.
Services
Enhanced Care Management
Enhanced Care Management addresses clinical and non-clinical needs of the highest-need people through intensive coordination of health and health-related services. It meets a persons needs wherever they are – on the street, in a shelter, in their doctor's office, or at home. A person will have a single Lead Care Manager who will coordinate care and services among the physical, behavioral, dental, developmental, and social services delivery systems, making it easier for them to get the right care at the right time.
Emergency Department Navigators
Emergency Department Navigators are community health workers who help connect people in emergency departments to care and services to address their health and social determinants of health.
T3 (Triage, Transport, Treat)
T3 – Triage, Transport, Treat is a hospital-based program identifying high utilizers of emergency departments and facilitates care in a primary care setting when appropriate.
T3 (Triage, Transport, Treat)
T3 – Triage, Transport, Treat is a hospital-based program identifying high utilizers of emergency departments and facilitates care in a primary care setting when appropriate.
Housing and Retention
Housing and Retention provides supportive services within Permanent Supportive Housing to help highly vulnerable clients access and maintain safe and stable housing. To access housing, clients are referred to community partners who specialize in housing access.
The WellSpace Approach to Recovery
WellSpace Health is a recovery-oriented organization always seeking to help patients access appropriate levels of care for any need while continuously promoting autonomy and self-determination through meaningful engagement and therapeutic care.
Recovery orientation is founded on a culture of hope and strengths with a holistic and personalized approach to care. Where appropriate, WellSpace Health seeks to include family, caregivers, support networks and significant others in care
“I want to thank the staff and doctors for helping me in a way no other healthcare personnel were willing to do. They all were very kind to see me. I appreciate the professional service I received even after the appointment. A great place to go to.”
Lydia